Fintech Industry Trends

Explore top LinkedIn content from expert professionals.

  • View profile for Aram Mughalyan
    Aram Mughalyan Aram Mughalyan is an Influencer

    Helping web3 and AI Founders generate leads and build authority on LinkedIn | Host of Beyond the Blockchain | Shirtless Ultramarathoner

    68,585 followers

    NYSE just announced a securities tokenization platform. $40+ Trillion in equities are coming onchain. This is not a pilot or a proof of concept. And not a “crypto experiment.” The New York Stock Exchange (NYSE) is building infrastructure for tokenized securities as a core market primitive. Today’s equity markets still run on legacy rails. • T+2 settlement • Multiple clearing layers • Fragmented global access • Capital locked in intermediaries Tokenization turns things upside down. Under the new regime, onchain securities enable: • 24/7 markets • Near-instant settlement • Atomic delivery vs payment • Global distribution by default But key detail is how NYSE is executing this shift. The existing exchange will keep operating as it does today, while a new tokenized securities platform runs in parallel. Same institution, but two market regimes. This approach allows capital markets to migrate without forcing an abrupt transition or breaking existing workflows. This parallel setup also gives the rest of the industry time to realign: → 𝗥𝗼𝗯𝗶𝗻𝗵𝗼𝗼𝗱 is preparing for equities to trade as programmable, onchain assets. → 𝗖𝗼𝗶𝗻𝗯𝗮𝘀𝗲 is positioning as the gateway for tokenized equity distribution and custody. → 𝗗𝗧𝗖𝗖 is tokenizing clearing, settlement, and collateral to modernize market plumbing. As these players converge, the shift becomes structural rather than theoretical. Settlement cycles collapse. Capital efficiency improves. Market access becomes global by default. When NYSE commits to running both systems side by side, it’s a clear signal. Capital markets are not experimenting with blockchain. They are adopting it. P.S. If this is not proof that web3 is going mainstream, then what is? ________________________________________________________ 👋 I’m Aram, helping web3 leaders & B2B businesses grow on 𝗖𝗿𝘆𝗽𝘁𝗼 𝗟𝗶𝗻𝗸𝗲𝗱𝗜𝗻. ♻️ Repost this to help others in your network. 📌 Follow Aram Mughalyan for daily crypto insights & LinkedIn growth tactics.

  • View profile for Dr Saeeda Jaffar

    Board Director | Managing Director International, Circle | AI, Payments, Stablecoins, Digital Assets, Web3.0 | Building the future of finance across the World

    42,541 followers

    Tokenization is getting very real, very fast. And it is no longer a fringe-market story. In @Citi's Tokenization 2030 report, the bank projects tokenized financial assets could reach $5.5 trillion by 2030 in its base case. In a bull case, it sees $8.2 trillion. What is striking is not just the number. It is where the scale is expected to come from. Public equities. Public fixed income. Private credit. Real estate funds. Private equity. In other words, this is moving into the market core, not the edges. That matters because once tokenization starts sitting inside mainstream issuance, trading, and settlement workflows, the conversation changes. Less about crypto curiosity. More about market plumbing. Less about pilots. More about interoperability, liquidity, and who controls the rails. The real question is no longer whether tokenization shows up. It is which institutions are ready when it does. What becomes the bottleneck first from here: regulation or operational readiness? Source: Citi Tokenization 2030 https://lnkd.in/dVpCgnaY Ronit Ghose Shamsa A. #Tokenization #FutureOfFinance #CapitalMarkets #Stablecoins

  • View profile for Dr Ritesh Jain
    Dr Ritesh Jain Dr Ritesh Jain is an Influencer

    Global Fintech & Open Banking Learner | Founder & Board Advisor | Former COO (Digital) HSBC | Ex-VISA & Maersk | Advisor – G20 GPFI | Driving AI, Payments, and Financial Inclusion through Policy & Innovation

    28,542 followers

    𝐍𝐚𝐬𝐝𝐚𝐪’𝐬 𝐓𝐨𝐤𝐞𝐧𝐢𝐳𝐚𝐭𝐢𝐨𝐧 𝐆𝐚𝐦𝐛𝐢𝐭: 𝐀 𝐋𝐨𝐜𝐚𝐥 𝐅𝐢𝐥𝐢𝐧𝐠, 𝐆𝐥𝐨𝐛𝐚𝐥 𝐒𝐡𝐨𝐜𝐤𝐰𝐚𝐯𝐞𝐬! Nasdaq has asked the SEC for permission to bring tokenized securities - stocks and ETFs on blockchain rails—into mainstream U.S. trading. On paper, it’s a filing. In reality, it’s a tipping point. If approved, by 2026 investors could own and trade tokenized shares with the same rights, order book, and protections as their traditional equivalents. A fusion of Wall Street’s credibility with blockchain’s efficiency. But this isn’t just about the U.S. market—it’s a global signal. 𝐓𝐡𝐞 𝐖𝐨𝐫𝐥𝐝 𝐢𝐬 𝐖𝐚𝐭𝐜𝐡𝐢𝐧𝐠 Europe: MiCA gave digital assets a regulatory frame, but Nasdaq may force exchanges like Deutsche Börse and Euronext to accelerate adoption - or risk irrelevance. Asia: Singapore and Hong Kong already piloted tokenized bonds. Nasdaq’s move will pressure them to scale, not experiment. Middle East & Africa: DIFC and ADGM position themselves as tokenization hubs. Nasdaq’s credibility either makes them allies - or challengers. Global South: Tokenized fractional ownership could unlock retail participation in capital markets where access has long been limited. 𝐓𝐡𝐞 𝐑𝐞𝐠𝐮𝐥𝐚𝐭𝐨𝐫𝐲 𝐂𝐫𝐨𝐬𝐬𝐫𝐨𝐚𝐝𝐬 The SEC: This isn’t about approving a product- it’s about rewriting the U.S. securities playbook. Global coordination: IOSCO, BIS, and the G20 must move faster, or we risk fragmented liquidity pools instead of a global marketplace. Different lenses: Europe prioritizes investor protection. Asia prioritizes speed. The U.S. now has the chance to define balance. 𝐑𝐞𝐟𝐥𝐞𝐜𝐭𝐢𝐨𝐧𝐬 - 𝑇ℎ𝑖𝑠 𝑖𝑠 𝑛𝑜𝑡 𝑎 𝑐𝑟𝑦𝑝𝑡𝑜 𝑠𝑡𝑜𝑟𝑦. 𝐼𝑡’𝑠 𝑎 𝑐𝑎𝑝𝑖𝑡𝑎𝑙 𝑚𝑎𝑟𝑘𝑒𝑡𝑠 𝑠𝑡𝑜𝑟𝑦 - 𝑤ℎ𝑒𝑟𝑒 𝑡𝑟𝑢𝑠𝑡, 𝑙𝑖𝑞𝑢𝑖𝑑𝑖𝑡𝑦, 𝑎𝑛𝑑 𝑟𝑒𝑠𝑖𝑙𝑖𝑒𝑛𝑐𝑒 𝑚𝑎𝑡𝑡𝑒𝑟 𝑚𝑜𝑟𝑒 𝑡ℎ𝑎𝑛 ℎ𝑦𝑝𝑒. - 𝐶𝑜𝑚𝑝𝑒𝑡𝑖𝑡𝑖𝑜𝑛 𝑎𝑚𝑜𝑛𝑔 𝑒𝑥𝑐ℎ𝑎𝑛𝑔𝑒𝑠 𝑤𝑖𝑙𝑙 𝑏𝑒 𝑟𝑒𝑑𝑟𝑎𝑤𝑛. 𝐼𝑓 𝑁𝑎𝑠𝑑𝑎𝑞 𝑠𝑢𝑐𝑐𝑒𝑒𝑑𝑠, “𝑡𝑜𝑘𝑒𝑛𝑖𝑧𝑎𝑡𝑖𝑜𝑛 𝑟𝑒𝑎𝑑𝑖𝑛𝑒𝑠𝑠” 𝑚𝑎𝑦 𝑏𝑒𝑐𝑜𝑚𝑒 𝑎 𝑛𝑒𝑤 𝑏𝑒𝑛𝑐ℎ𝑚𝑎𝑟𝑘 𝑜𝑓 𝑚𝑎𝑟𝑘𝑒𝑡 𝑐𝑟𝑒𝑑𝑖𝑏𝑖𝑙𝑖𝑡𝑦. - 𝐺𝑙𝑜𝑏𝑎𝑙 𝑔𝑜𝑣𝑒𝑟𝑛𝑎𝑛𝑐𝑒 𝑤𝑖𝑙𝑙 𝑏𝑒 𝑡𝑒𝑠𝑡𝑒𝑑. 𝐹𝑖𝑛𝑎𝑛𝑐𝑖𝑎𝑙 𝑖𝑛𝑛𝑜𝑣𝑎𝑡𝑖𝑜𝑛 𝑑𝑜𝑒𝑠𝑛’𝑡 𝑠𝑡𝑜𝑝 𝑎𝑡 𝑏𝑜𝑟𝑑𝑒𝑟𝑠. 𝑅𝑒𝑔𝑢𝑙𝑎𝑡𝑜𝑟𝑠 𝑚𝑢𝑠𝑡 𝑑𝑒𝑐𝑖𝑑𝑒: 𝑙𝑒𝑎𝑑 𝑐𝑜𝑙𝑙𝑎𝑏𝑜𝑟𝑎𝑡𝑖𝑣𝑒𝑙𝑦, 𝑜𝑟 𝑑𝑒𝑓𝑒𝑛𝑑 𝑟𝑒𝑎𝑐𝑡𝑖𝑣𝑒𝑙𝑦. When the NYSE opened its doors to tech IPOs in the 1990s, it wasn’t just about listings - it redefined global capital formation. Nasdaq’s tokenization proposal could be this generation’s equivalent moment. The question isn’t if tokenization will reshape markets. It’s: 𝐰𝐡𝐨 𝐰𝐢𝐥𝐥 𝐰𝐫𝐢𝐭𝐞 𝐭𝐡𝐞 𝐫𝐮𝐥𝐞𝐛𝐨𝐨𝐤 - 𝐚𝐧𝐝 𝐰𝐡𝐨 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐥𝐞𝐟𝐭 𝐩𝐥𝐚𝐲𝐢𝐧𝐠 𝐜𝐚𝐭𝐜𝐡-𝐮𝐩?

  • View profile for Tim Rocho

    Fintech Founder & Venture Architect building with AI in Web3, Banking and Payments | TradFi x DeFi x AI x Compliance

    7,079 followers

    The RWA and Tokenization ERA has Arrived Is this Crypto Story? Doesn't appear to be. The biggest tokenization story is not that blockchain is coming to institutional finance. It is that institutional finance is building blockchain into itself. On July 15, The Depository Trust & Clearing Corporation (DTCC) just converted securities held at DTC into tokens and used them in live production trades across equities, ETFs, Treasuries, repo, securities lending, collateral pledge, and margin workflows. 30+ participants including BlackRock, Goldman Sachs, Citadel Securities, CME Group, JPMorganChase, BNP Paribas, Circle, Broadridge, Chainlink Labs, Tradeweb and BitGo tested a parallel run of a private and public blockchains This signals a shift in RWA's and Tokenization.   And the scale of this shift is almost absurd. DTC provides custody and asset servicing for roughly $114 trillion in securities across 150 different countries, and DTCC processed approximately $4.7 quadrillion in transaction value in 2025. BNY, $52T AUC, launched its Digital Transfer Agency having RWA carry fund's legal books and records on-chain, making the token itself the authoritative record of ownership rather than a "digital twin". BlackRock’s ($15.3 Trillion AUM), BUIDL has become one of the flagship tokenized Treasury products in the market, with roughly $2.67 billion in total asset value today. J.P. Morgan’s Kinexys platform has processed more than $4 trillion in transaction volume. JPM Coin gives institutional clients a bank-backed USD deposit token on a public blockchain through Base.   Swift launched its blockchain-based ledger for tokenized commercial bank deposits with 17 global banks across six continents preparing for 24/7 cross-border payments.  And Mastercard is executing a future acquiring BVNK for $1.8 billion to connect fiat rails, stablecoins, tokenized deposits, and tokenized assets.  Now the story is that tokenization has moved from “can we create a token?” to “can we build the institutional system around the token?” The institutional version of tokenization is being built with custody, compliance, transfer restrictions, investor protections, governance rights, asset servicing, audit trails, and regulatory oversight. No T+0 day one across the market. That only works when both legs are tokenized, and both counterparties sit on the network. Most flow still clears on legacy timelines, (T+1) and instant settlement gives up netting efficiency.    Those "features" may sound antithetical to DeFi audiences, but they are exactly what makes the market investable for institutions.   The first era of blockchain asked: How do we remove the middlemen? Now we're answering a better question:    How do we remove the friction without removing the trust?    That is a much bigger market.    And the race for the rails is officially on.    #Tokenization #RWA #DigitalAssets #Fintech #Banking #Stablecoins

  • View profile for Augustin Friedel

    Software-defined Vehicles | AI enabled Mobility & Engineering | Mobility Transformation | Thought Leader | Where to play & How to win

    63,813 followers

    ⚠️ Car dealers 🚗 & OEMs risk losing their competitive edge without investing in digital solutions. Read more here: https://lnkd.in/dYUTPEhk ➡️ As always, just my personal opinion. Please add yours & re-share the post. The automotive retail and aftermarket is undergoing a massive transformation—standing still is no longer an option! 👉 OEMs 🚗 are scaling back their agency model ambitions across different regions. Leading brands like Volkswagen are returning to a dealer-based model, while Stellantis, Ford Motor Company, and BMW Group have halted their rollouts. Polestar is also adjusting its retail approach. 👉 OEMs have expressed a strong focus on expanding aftersales and digital services throughout the entire vehicle and customer lifecycle. This shift could increase market pressure on non-captive service providers and dealer groups. 👉 Dealers 🏪 must diversify their business both horizontally and vertically to tap into new revenue streams. 👉 To remain competitive, digital solutions must connect the dots across multiple data sources. The key lies in digitization 💿, data integration, standardization, and automation. One challenge is the fragmented digital value chain, particularly at automotive retailers. Stakeholders 🚗 operate in siloed and poorly connected systems, leading to a suboptimal customer experience. 👉 Customer Data Platforms (CDPs) can serve as the technical backbone for the stakeholders in the automotive value chain, enabling targeted and improved customer communication throughout the entire lifecycle. 👉 An integrated CDP empowers OEMs, non-captives, and dealers by consolidating customer data from multiple sources 🤝 into a single, comprehensive view. This facilitates personalized communication across all touch points. 👉 Automation & AI 🤖 enable efficient personalization without compromising personal relationships. This strengthens long-term customer loyalty 🌟 and relationship management. 👉 Digital platforms have proven to increase revenue potential per customer. A study by Veact GmbH, one of Europe’s leading CDP providers, found that depending on the vehicle class, revenue per car could increase by 21% for mid-size models and up to 38% for compact-class models. Additionally, workshop productivity could improve by 12%. 👉 VEACT’s approach leverages multiple data sources—including invoices, vehicle details, and service histories—to build comprehensive customer profiles and identify the best target audiences for marketing campaigns. 👉 By creating 360-degree customer profiles, businesses can unlock new sales & service opportunities. 🚀 Is your automotive business ready to accelerate into the future? Let's discuss how a Customer Data Platform can fuel growth, enhance customer loyalty, and drive success in the evolving automotive landscape! 👇 #automotive #automotiveretail #aftermarket #digitaltransformation #OEM #dealership #innovation #VEACT #datamanagement #AI #automation #customerexperience #customerloyalty

  • View profile for Kamran Khalid

    Chief Product & Delivery Officer | Turning Enterprise Vision into Business Impact | Enterprise AI | Product Strategy | Global Delivery

    8,214 followers

    Asset Finance & Automotive Digital Retail: AI, Tech & The Next Leap Over the past few months, I have seen firsthand, the finance and leasing industry, along with digital retail, is undergoing a seismic shift driven by AI, automation, and new ways of working. The future is being reshaped not just by technology but by how seamlessly it integrates into customer journeys, removing barriers and unlocking new value. AI-Powered Products: AI isn’t just about automation—it’s about intelligence embedded in every step of the process. From credit decisioning to contract servicing, AI is reducing friction, improving risk assessment, and personalizing customer interactions. Some key areas we at NETSOL Technologies Inc. are advancing include: ✅ AI-Driven Credit Decisioning: Moving beyond traditional risk scoring, we leverage alternative data and behavioral insights to make lending accessible to broader customer segments. ✅ Automated Contract & Document Generation: Streamlining approvals and compliance, reducing time-to-contract from days to minutes. ✅ Predictive Collections & Smart Rescheduling: Proactive AI-driven customer engagement that minimizes delinquencies while personalizing recovery options. ✅ AI-Powered Digital Retail Journeys: Personalized financing options, real-time approvals, and seamless asset purchase experiences—turning browsing into buying with minimal friction. Breaking Adoption Barriers: One of the biggest hurdles in AI adoption has been complexity and integration challenges. We’ve designed our AI-first products with: 🔹 API-First & Modular Architecture – Easy plug-and-play capabilities that let clients adopt AI use cases at their own pace. 🔹 Pre-Built Compliance & Security – Ensuring AI adoption meets global regulatory standards without additional effort. 🔹 Explainability & Trust in AI – Transparent decision-making models that regulators and end users can trust. What’s Next? Over the next 2-3 years, asset finance and automotive digital retail will see: 🚀 Embedded Finance Everywhere – Financing will be seamlessly integrated into digital marketplaces, removing traditional dealership and lender silos. 🚀 AI-Augmented Workforce – Teams will shift from manual processing to AI-assisted decision-making, improving speed and accuracy. 🚀 Shift from Ownership to Usership – Subscription and pay-per-use models will dominate, requiring highly flexible financing solutions. The time to prepare is now. AI and tech advancements are rewriting the rulebook for asset finance and digital retail. The next wave of transformation is not just about technology—it’s about delivering effortless experiences that make financing and asset ownership simpler, smarter, and more accessible. Let’s shape the future—one intelligent experience at a time. #AI #FinTech #AutoFinance #DigitalRetail #FutureOfWork #EmbeddedFinance #Transcend #AppexNow

  • View profile for Jagmohan Singh

    India’s Auto Finance Leader | Business Head - Retail Lending & Insurance | Used Car Finance | Digital Lending | Mobility Strategy | Industry Speaker | Building the Future of Auto LendingI

    4,502 followers

    July26 Used Car Finance Snapshot: Purchase Finance Is Back in Focus. The used car finance market delivered a strong performance in July, with business volumes increasing an impressive 7.9% mom growth ..reflecting This is more than just a monthly increase. It signals a clear shift in the market, with lenders once again focusing on fresh purchase financing rather than refinance-led growth. What Is Driving the Momentum? Customers today have greater confidence in buying pre-owned vehicles because of the rapid growth of organised marketplaces and certified inventory. The market is benefiting from: • Certified pre-owned vehicles • Warranty-backed cars • Dealer-certified inventory • Demo vehicles • Growing demand for SUVs and EVs • Better digital customer journeys Trust and transparency are becoming the biggest drivers of customer decisions. OEMs Are Strengthening the Ecosystem Leading OEMs are investing heavily in Certified Pre-Owned Programs, helping improve vehicle quality, warranties, inspections, and customer confidence. This is accelerating the shift from the unorganised market to organised retail. Banks vs NBFCs NBFCs continue to lead the market through: • Strong dealer distribution • Flexible credit policies • Faster underwriting • Quick approvals At the same time, banks are becoming increasingly competitive by improving turnaround times, strengthening dealer relationships, and enhancing digital lending capabilities. The Top 5 lenders together account for over 51% of the market, highlighting strong competition and increasing focus on dealer acquisition and distribution. My View The next battle in used car finance will not be won on pricing alone. The winners will be those who build: • Strong dealer networks • Faster credit decisions • Better digital customer journeys • Trusted partnerships with OEMs and marketplaces • Superior customer experience LenderMarket Share HDFC Bank14.04% AU Finance9.54% CHOLA9.50% IDFC9.22% Mahindra Finance9.12% ICICI4.99% IBL4.36% Bajaj Finserv3.98% Piramal3.89% Axis Bank3.69% KOTAK3.43% Hero3.40% TATACapital3.05% Equitas2.39% TVS2.07% INDOSTAR2.00% Poonawalla1.88% ESSKAY1.88% HDB1.85% KOGTA1.74% YES BANK1.45% IKF0.78% TOYOTA FINANCE0.65% JANA0.64% SARASWAT0.51% The future belongs to lenders who combine technology, distribution, and trust. What do you think will drive the next phase of growth in India's used car finance market-Digital Marketplaces, OEM-Certified Cars, AI-driven Lending, or Customer Trust? Disclaimer: Data is tentative and based on industry resources, market interactions, and channel inputs. Shared for knowledge and discussion purposes only. Jagmohan Singh #UsedCarFinance #PreOwnedCars #AutoFinance #CarLoans #Banking #NBFC #Lending #CertifiedPreOwned #DigitalLending #CustomerTrust #DealerNetwork #OEM #Mobility #Automotive #FinTech #ConnectedMobility #EmbeddedFinance #DigitalTransformation #IndiaAutoIndustry #BusinessStrategy

  • View profile for Brett Ward

    Automotive Transformation Consultant | Customer Experience, Data & Technology | UK & International

    6,261 followers

    The automotive industry is on the brink of a transformation, and at the heart of it is Agentic AI—AI that can think, act, and make decisions autonomously. Over the next 12 months, expect to see Salesforce AI Agents and other cutting-edge solutions redefining the way cars are sold, serviced, and marketed. How Will Agentic AI Reshape Automotive Retail? 🔹 Hyper-Personalised Customer Journeys Agentic AI will power next-gen digital sales assistants that engage customers proactively—recommending vehicles, financing options, and trade-in values based on real-time preferences, behaviors, and market trends. 🔹 Automated Lead Nurturing & Sales Acceleration Imagine an AI-powered sales concierge that autonomously follows up with potential buyers, answers queries, and schedules test drives—freeing up human teams to close deals rather than chase leads. 🔹 Intelligent Inventory & Pricing Optimisation AI agents will analyze supply chain data, regional demand, and competitor pricing to dynamically adjust inventory and pricing strategies—ensuring dealers stay ahead of the market. 🔹 Revolutionising Customer Support & Service From AI-driven chatbots handling service bookings to predictive maintenance alerts based on vehicle data, the aftersales experience will become more seamless and proactive than ever before. Why This Matters NOW The shift toward digital-first automotive retail is accelerating, and companies that leverage Agentic AI will gain a significant competitive edge. With Salesforce AI Agents, dealerships and OEMs can deploy intelligent, autonomous solutions that improve efficiency, customer satisfaction, and revenue. The next 12 months will define who leads and who lags in the AI-driven retail revolution. 🚀 How do you see Agentic AI impacting automotive retail? #AI #AgenticAI #AutomotiveRetail #DigitalTransformation #SalesforceAI #AutoIndustry #FutureOfRetail #AIInnovation

  • View profile for Jon Lamb

    I scale companies.

    9,342 followers

    AI is no longer just a buzzword—it's transforming how dealerships engage customers, streamline service, and boost sales. But not all AI is created equal. The key to unlocking its potential lies in understanding agentic AI and its levels of autonomy. Think of it like autonomous vehicles (SAE Levels 0-5), but for intelligent systems driving your business forward. Here’s a breakdown to help you choose the right AI for your dealership: Level 1: Basic Automation (Rule-Based) Think automated email reminders for service due dates. These systems follow fixed scripts, offering efficiency for repetitive tasks but no flexibility. Great for starters, but limited in impact. Level 2: Partial Autonomy (AI-Augmented) A step up, these systems make basic decisions. Picture a voice agent handling inbound calls, routing them based on keywords like “service” or “sales.” It’s a time-saver for your team but still needs human oversight. Level 3: Conditional Autonomy (Agentic Assistant) Now we’re getting agentic! These systems plan and act with some independence, like qualifying leads by analyzing intent and suggesting test drives, though complex tasks (e.g., negotiations) may escalate to staff. Level 4: High Autonomy (Plan and Reflect) Dynamic and adaptive, these agents predict customer needs—like scheduling proactive maintenance based on vehicle data—and optimize operations, such as technician assignments. This is where revenue and efficiency soar. Level 5: Full Autonomy (Self-Refining, AGI-like) The future is near! These systems solve novel problems independently, learning in real-time. Think predictive inventory pricing that adjusts to market trends. Rare in 2025, but emerging fast. Where Are We Now? Most dealerships in Q1 2025 use Levels 1-3, with Level 4 gaining traction for customer-facing roles. Early adopters of Level 4 are seeing up to 30% higher appointment bookings and 20% reduced downtime. Why It Matters for Dealers Agentic AI can handle 24/7 inquiries, personalize customer interactions, and free your team for high-value tasks. Start with Level 2 for quick wins or leap to Level 4 to lead the market. The right choice depends on your CRM integration, budget, and goals. #AutomotiveAI #DealershipInnovation #AgenticAI #CustomerExperience

  • View profile for Todd Smith

    Author, The Intelligent Dealership | CEO, QoreAI | Dealerships don’t have a data problem. They have a control problem.

    24,577 followers

    I’m hearing more dealership leaders talk about ripping out parts of their “required” tech stack and replacing them with AI workflows. Not dashboards. Not another login. Actual workflows built with tools like Claude Code. That should make a lot of automotive SaaS vendors uncomfortable. Email marketing. Reporting. Website chat. Attribution math. Most of these tools only survive because they own a narrow workflow and hide the logic behind a UI. But that advantage is disappearing fast. When a GM or marketing leader realizes they can rebuild 70–80% of that functionality themselves, using their own data, with AI workflows that cost a few hundred dollars a year, the math breaks. A $30K–$50K per rooftop SaaS tool starts to look reckless. AI isn’t just adding features to automotive software. It’s removing the need for entire categories of it. Vertical apps that were once “must-haves” are quietly becoming “nice-to-have” conveniences. This year is going to be uncomfortable for vendors who sell locked workflows. And eye-opening for dealers who realize they don’t need to rent intelligence anymore. The standard automotive marketing tech stack isn’t getting upgraded. It’s getting rewritten.

Explore categories