India payment regulations

Reserve Bank of India has imposed regulations to increase payment transparency for consumers in India. Beginning October 1, 2021, all LinkedIn customers from India with recurring payments must re-verify their payment method via two-factor authentication with their banks. This includes:

Premium subscriptions - Learning, Career, Business, Sales Navigator, and Recruiter Lite
Job posts (does not include job slots)
Ads
InMails
Enterprise contracts with credit or debit card payment method. Contracts include Talent Solutions, Sales Navigator, and Learning

New users will be required to submit a one-time password code to ensure you have an e-mandate created. Existing users will need to re-verify your payment method to have an e-mandate created.

When you add or update a payment method, you may see a higher amount on the E‑mandate authorization alert than your actual charge. Because the final amount isn’t known yet, banks may display the maximum permitted amount, up to INR 199,999. This is only an authorization request, not the amount you’ll be charged.

For each recurring payment, you’ll be notified by your bank at least 24 hours prior to being charged, with the option to cancel or continue subscribing to the product. If the charge is less than 15,000 INR, then no additional action is required.

For charges greater than 15,000 INR, you'll be required to give consent to banks before LinkedIn can charge your payment method.

Banks won’t process transactions without consent from customers and can result in a disruption of services. Consult your bank for details on how to give consent to charge your payment method as this process is not handled via LinkedIn.

Important to know

It may take at least 48 hours from the time you receive the notification for your payment to process. During these 48 hours, do not attempt to edit your payment method or add a new payment method as this will cause the current payment to fail.

A limited number of cards issued by banks support the new RBI e-mandate payment process. For those cards issued by banks that don't support the process, recurring payments may be declined.

While LinkedIn accepts RuPay for payments, it's important to note that not all issuers of RuPay cards support the RBI's e-mandate. You can use RuPay to only purchase subscriptions online and not through a LinkedIn sales representative.

If you're in India, you can now use Unified Payment Interface (UPI), an available payment method, for your purchases on LinkedIn. You can use UPI to only purchase subscriptions online and not through a LinkedIn sales representative.

Note: If you're using a credit card issued in India or making transactions in a non-INR currency, you may experience higher approval failures. To avoid this, we recommend making your purchase in INR with payment methods issued in India.

Below is a chart of banks and cards supporting transactions through the new RBI e-mandate process. If your payment has been declined, you can add a new payment method from the list of accepted cards/banks.

We'll continue updating this list as more issuers begin supporting the e-mandate process.

Bank Name	Financial Company
	Visa		Mastercard		Diners		RuPay
	Credit Card	Debit Card	Credit Card	Debit Card	Credit Card	Debit Card	Credit Card	Debit Card
AU Small Finance Bank	Yes	No	No	No	No	No	No	Yes
Axis Bank	Yes	Yes	Yes	Yes	No	No	No	No
Bank of Baroda	Yes	Yes	Yes	Yes	No	No	Yes	Yes
Bank of India	Yes	Yes	Yes	Yes	No	No	Yes	Yes
Canara Bank	Yes	Yes	Yes	Yes	No	No	Yes	Yes
Citibank	Yes	No	Yes	Yes	No	No	No	No
Federal Bank	Yes	No	Yes	No	No	No	No	Yes
HDFC Bank	Yes	Yes	Yes	Yes	Yes	No	Yes	Yes
ICICI Bank	Yes	Yes	Yes	Yes	No	No	No	No
IDBI Bank	Yes	No	Yes	No	No	No	Yes	Yes
IDFC Bank	Yes	No	No	No	No	No	No	No
Indusind Bank	Yes	Yes	Yes	Yes	No	No	No	No
Kotak Mahindra Bank	Yes	Yes	No	No	No	No	No	No
RBL Bank	Yes	Yes	Yes	Yes	No	No	No	No
SBI Card	Yes	No	Yes	No	No	No	No	No
SBM Bank	Yes	Yes	Yes	Yes	No	No	Yes	Yes
Standard Chartered Bank	Yes	Yes	Yes	No	No	No	No	No
State Bank of India	Yes	Yes	No	Yes	No	No	No	Yes
Union Bank of India	Yes	Yes	No	Yes	No	No	Yes	Yes
Yes Bank	Yes	No	Yes	No	No	No	Yes	No
All Other Issuers	No	No	No	No	No	No

Related tasks