Tools

Getting Along Toolkit: Practical Techniques for Dealing with Difficult People at Work

Learn how to work productively with even the most difficult of colleagues. Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity,...

The Leadership Unblocked Toolkit: Coach Yourself to Overcome Limiting Beliefs

Your mindset may be the only thing standing between you and your potential. Break free from the beliefs that hold you back. As a leader, do you find yourself frustrated, wondering why employees...

Cristina Ventura at White Star Capital (Multimedia Case)

This multimedia case study focuses on General Partner and Chief Catalyst Officer Cristina Ventura at White Star Capital, as she builds an ecosystem for investors and startups in Southeast Asia. The...

The VideaHealth AI Factory: CEO Florian Hillen on Speed, Scale, and Innovation (Multimedia Case)

Florian Hillen, co-founder and CEO of VideaHealth, a startup using artificial intelligence (AI) to detect dental conditions on x-rays, spent the early years of his company laying the groundwork for...

Preparing Business Leaders for an Era of Climate Instability: Understanding and Managing Physical Climate Risk (Video Tutorial)

In this compelling video, Spencer Glendon, founder of Probable Futures and Executive Fellow at Harvard Business School, describes the profound implications of climate change for businesses, the...

5G Networks (Multimedia Case)

This case, featuring Ajit Pai, Former Chairman of the U.S. Federal Communications Commission, explores the potential of 5G wireless networks. It illustrates how 5G works by examining its...

Faena: Magic in Mid-Miami Beach (Multimedia Case)

This multimedia case follows real estate developer Alan Faena as he expanded his luxury development business from Argentina to the United States. The son of Syrian-Jewish textile manufacturers in...

Lucky Ones Coffee: Employing People with Disabilities (Multimedia Case)

Katie Holyfield and Taylor Matkins founded The Lucky Ones Coffee in 2017 with a mission to create jobs in Park City, Utah for people with intellectual and developmental disabilities. The company...

Cristina Ventura: The Career of a Catalyst (Multimedia Case)

This multimedia case follows the career of Chief Catalyst Officer for the Lane Crawford Joyce Group (LCJG), Cristina Ventura. After beginning her career in luxury in Europe and Asia, Ventura was...

Vinalhaven: The Downtown Project (Multimedia Case)

Vinalhaven is an island community located approximately 12 miles off the coast of Maine. The island has a year-round population of about 1,300 people as of 2022, with an additional 3,000 people who...

Freelancer, Ltd. (Multimedia Case)

Over the course of the 2010s, the rapid advancement of mobile technologies and the rise of online freelancing platforms seemed to portend a radical transformation of labor markets into on-demand,...

Moderna (Multimedia Case)

This multimedia case follows the story of Moderna and it's entry into vaccine development in the wake of the COVID-19 pandemic. In summer 2020, Stephane Bancel, CEO of biotech firm Moderna, faces...

Success Academy Charter Schools (Multimedia Case)

This stand-alone multimedia case follows the story of Eva Moskowitz and Success Academy, a network of high-performing charter school in New York City. As a New York City councilor between 1999 and...

Lupoli Companies: Riverwalk - Making an Impact (Multimedia Case)

This multimedia case follows Sal Lupoli, President & CEO of Lupoli Companies. Lupoli was approaching the 20th anniversary of Riverwalk, an ambitious development project to help revitalize the...

West Coast Chill (Multimedia Case)

The fall of 2010 marked the 20th year that Mitchell Joseph, a fourth generation beverage executive, serial entrepreneur, and the founder of the Joseph Company (the "Company"), had been working on...

Tyra Banks: Personal Branding (Multimedia Case)

Tyra Banks, an American model and internationally recognized celebrity, built a strong personal brand over the course of her career. Since her debut, she tried her hand at high fashion and commercial...

The Coca-Cola Company's Case for Creative Transformation (Multimedia Case)

In 2013, the Coca-Cola Company was awarded Creative Marketer of the Year by the Cannes Lions Festival (known as the "Oscar of Advertising") for the first time ever in history and nearly 50 years...

The Atavist: Reinventing the Book (Multimedia Case)

Atavist was incorporated in September 2010 with the goal of publishing digitally enhanced, narrative long-form non-fiction titles-'singles'-that could be read on mobile devices and e-readers. As of...

Measuring Impact at JUST Capital (Multimedia Case)

JUST Capital is a nonprofit organization that seeks to make public companies more "just" by measuring and ranking their overall impact on society, based on the priorities most important to the...

Marquee: Reinventing the Business of Nightlife (Multimedia Case)

In January 2013, nightlife impresarios Jason Strauss and Noah Tepperberg are celebrating the re-opening of their famed New York City-based nightclub Marquee. While most clubs are over within their...

frog design (Multimedia Case)

The case follows the genesis and development of Palo, a radical urban communications hub designed to replace payphone booths in Manhattan, through a joint venture between frog design and the...

Columbia's Final Mission V2 (Multimedia Case)

On February 1, 2003, the Shuttle Columbia disintegrated upon re-entry into the Earth's atmosphere, and the seven astronauts onboard lost their lives. Explores Columbia's final mission from the...

BionX (Multimedia Case)

The BionX multimedia case introduces students to BionX Medical Technologies, a company founded in 2007 to create bionic solutions that "restored normalized limb function and improved quality of life"...

Bioinspiration at the San Diego Zoo (Multimedia Case)

Traditionally, human ingenuity has been considered the main source of innovation. However, recent research and the development of new products by firms as diverse as P&G, Speedo and Nike has shown...

Zeynep Ton: The Good Jobs Strategy (Multimedia Case)

In Zeynop Ton's 2014 book The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs and Boost Profits, Ton showed how operational excellence enables companies to offer the...

Victors & Spoils: "Born Open" (Multimedia Case)

Victors & Spoils (V&S), located in Boulder, Colorado, was the first advertising agency built on open innovation and crowdsourcing principles from the ground-up. V&S was co-founded in 2009 by John...

This Old House of Worship: St. Anthony Shrine (Multimedia Case)

This multimedia case asks students to consider how leaders of non-profit organizations manage difficult financial, operational, and cultural turnarounds. Since its founding in 1947, St. Anthony...

The Reinvention of Kodak (Multimedia Case)

The Eastman Kodak Company (Kodak) was a name familiar to most Americans. The company had dominated the film and photography industry through most of the 20th Century and was known for making...

Street Symphony: Making Human Connections Through Music (Multimedia Case)

To Vijay Gupta, music was sacred. A highly accomplished and renowned violinist with The Los Angeles Philharmonic, Gupta believed the act of making and performing music was a deeply spiritual practice...

Strategic Agility: Lessons from the Game of Poker (Multimedia Case)

This stand-alone multimedia case highlights Annie Duke, professional poker player, author, corporate speaker, and consultant in the decision-making space. As a speaker to business and professional...

Strategic Agility: Lessons from Jazz (Multimedia Case)

This stand-alone multimedia case takes lessons from Jazz musician, Frank Barrett, to explore the intersection of innovation and improvisation. As a musical form, Jazz was often improvisational. Jazz...

Slice Labs: Creating a Fraud-free Online Insurance Platform (Multimedia Case)

"Slice Labs: Creating a Fraud-Free Online Insurance Platform" engages students with the challenge of how to influence other parties to not engage in fraud in the context of digital insurance. The...

BOLT: Seed Venture Capital Firm (Multimedia Case)

BOLT is a different kind of seed venture capital firm built to serve the needs of early-stage startups at the intersection of hardware and software. In the past decade, the cost of entrepreneurial...

Breakfast at the Paramount (Multimedia Case)

The Paramount is a 44-seat diner on Charles Street in the Beacon Hill neighborhood of Boston. A frequent "Best of Boston" award winner, the restaurant is a perennial favorite among locals and...

Bringing Ideas to Life: The Story of Paul English (Multimedia Case)

Paul English is one of the most imaginative innovators of his generation. This case explores his process of creative idea generation. The case includes an exercise for students to generate...

What's Next (Multimedia Case)

Is there a typical long-term career path for people who become entrepreneurs through acquisition? What choices do searchers and investors make subsequent to their first search? The former searchers...

Entrepreneurship Through Acquisition: Brian's Journey (Multimedia Case)

This stand-alone multimedia case follows the entrepreneurial journey of Brian Bonk, Ph.D., a 2018 graduate of MIT and founder of Mercure Capital, LLC. Brian began his acquisition search in September...

Megan Ming Francis: Leadership and Racial Injustice (Multimedia Case)

In this multimedia case, Megan Ming Francis, a professor in the Department of Political Science at the University of Washington (UW) and a visiting professor at the Harvard Kennedy School, discusses...

Matt Higgins: Resilience and Empathy in Negotiation (Multimedia Case)

This stand-alone multimedia case follows the story of entrepreneur and growth equity investor, Matt Higgins, from his origins in Queens to his experience on Shark Tank and work with Austism Speaks...

Jon Fortt: The Art of Debate and Effective Communication (Multimedia Case)

This stand-alone multimedia case explores the art of communication in the space of negotiation. It follows the career journey of business journalist, media influencer, and co-anchor of CNBC's "Squawk...

Ed Catmull: Lessons from Leading Pixar Animation Studios (Multimedia Case)

This stand-alone multimedia case follows Ed Catmull, cofounder of Pixar, after he was vice president at Lucasfilm. Catmull was honored with five Academy Awards®, including an Oscar of Lifetime...

Eataly: Reimagining the Grocery Store (Multimedia Case)

Within a few years of its operations, the Italian-based supermarket Eataly created a lot of buzz and excitement among consumers and media. Eataly's initial success was even more impressive in an...

Debbie Millman: Designing a Meaningful Life (Multimedia Case)

This stand-alone multimedia case explores the career evolution of graphic designer and branding specialist, Debbie Millman. Millman is an author, educator, curator, and host of the podcast Design...

Bozoma Saint John: Leading with Authenticity and Urgency (Multimedia Case)

In this multimedia case, Bozoma Saint John recounts numerous defining moments from her childhood and work experiences. We learn what empowered and inspired her to be her authentic self, to be...

Assessing Prediction Accuracy of Machine Learning Models (Multimedia Case)

This video describes how to assess the accuracy of machine learning prediction models, primarily in the context of machine learning models that predict binary outcomes, such as logistic regression,...

Emma Dench: Leadership and Ancient Rome (Multimedia Case)

In this multimedia case, classics scholar Emma Dench guides us in understanding leadership insights that can be captured from historical figures and works dating back to Ancient Rome. We learn the...

The Tulsa Massacre and the Call for Reparations (Multimedia Case)

How should historic social injustices be addressed? Survivors of the 1921 Tulsa Massacre and their descendants, including Representative Regina Goodwin of Tulsa, believe they should be addressed...

Management Communication Self-Paced Learning Program: Presenting Section

The Management Communications self-paced learning program provides you with the skills and guided practice necessary to master fundamental concepts in business communication. This course section...

Prioritizing Assumptions and Risks: A Tool from "The Innovator's Guide to Growth"

Once you've identified the assumptions and risks that will either help or hinder the execution of your innovation, it's important to prioritize them. You can start by posing questions that will help...

The Disrupt-o-Meter: A Tool from "The Innovator's Guide to Growth"

Using nine points of analysis, the Disrupt-o-Meter will help you quickly assess whether or not a proposed approach fits the basic pattern for disruptive innovation.This tool is adapted from "The...

The Idea Resume: A Tool from "The Innovator's Guide to Growth"

No idea ever emerged perfectly formed from an innovator's head. Focusing your efforts, determining your strategic intent, and deciding how to achieve your strategic intent are important steps to...